Are the paintings only available in the original sizes?
No, though most paintings are most impressive in their original sizes, this
may not be suitable for everyone. That's why we offer you the option to have the
reproduction painted in the size of your choice. Just tell us the size you want, and we
will give you a quote for a special price as soon as possible.
I have seen cheaper paintings offered, what is the difference to the paintings you are offering?
QUALITY & SERVICE & MONEYBACK GUARANTEE. Vincent Art Gallery
has built up its world-wide reputation by providing only the best. We personally inspect
ALL paintings before they are dispatched in order to ensure your satisfaction. We hand
select our artists who must submit a portfolio of their work in order that we consider
them to work for us. Please be beware of cheaper sources - the quality and service can be
inferior. Don't just take our word for it read what glowing things our customers have to
say about us. (See what our customers say!)
On the videotape I saw some beautiful frames. Are these available from you as well?
Yes, every frame as seen on the videotape is available
from VINCENT ART GALLERY. Prices for paintings shown on this website do not include frame.
Do you offer a money-back guarantee?
If, for any reason, you are not delighted with your purchased oil reproduction,
you may return your oil reproduction within 30 days and we will refund the full
amount of your purchase less shipping and handling. You will pay for return
shipping, and all goods must be returned in perfect condition, in its
original packaging, to our office in The Netherlands. Please note that Frames are excerpt
from the money back guarantee.
What about the quality of the oil reproductions?
Your painting from Vincent Art Gallery will be painted on durable, high
quality linen canvas. As a recreation of how the Old Masters produced their artwork, oil
paint is used with exactly the same thickness and color, on a canvas of preferably the
original size. These recreations are painted by dedicated Dutch artists, who have studied
the style and techniques of individual Old Masters for years. In other words, they are not
copied by computer or other technical means.
Is it possible to order paintings other than those listed on this website?
Yes, besides the over 2500 oil paintings you can find on this website, mostly it is
possible to get a custom recreation of the painting of your choice. Just
an example of the painting you want, and we will quote you the special price.
However, please note that due to copyright laws, this is only possible for works whose
artists have been deceased for over 50 years (70 years in Europe), or with permission of
the current owner.
What about delivery times?
Usually your artwork will be delivered within 6-8 weeks after your order and
receipt of payment. The reason for this period is that we must allow the oil paintings to
dry properly. Otherwise the paintings will get damaged during transport.
Should I order a catalogue video first?
No, this is not necessary. It is a great chance though, to see close-ups of
the quality of our reproductions at large on your TV screen. This high quality videotape
is very attractive to own by itself: it features 120 of the most beautiful artworks.
That's only a fraction of our entire collection but gives you a good impression. Watch it
yourself or show it to friends and see our artists at work, creating your painting.
Do you offer a certificate?
Yes, every painting comes with an original certificate, stating that the
reproduction has been painted especially for you (name and address), to your wishes, by
one of our highly talented painters.
What payment options do you offer?
We accept payment by Visa, Master/EuroCard, American Express credit card, International Money
Order, Personal Check, bank transfer or cash. If paying by CASH IN LOCAL CURRENCY
at current exchange rate, send by REGISTERED AIR MAIL (Insured for up to $ 1,500).
Vincent Art Gallery uses Paypal for your online transfer. Safety is first
with this payment solution. All major credit cards are accepted.
It is important that you provide your email address when you order at the Vincent Art Gallery so that we may
contact you in the unlikely event that there are any problems processing the order.
The usual procedure is that a payment first gets authorized. This means that the financial institution
validates the payment, and in the case of a credit card payment, 'reserves' the amount for Vincent Art Gallery
and deducts it from your spending limit.
Several criteria apply when you select your preferred payment method. Typically you will weigh ease of use,
speed, debit vs. credit, and cost. Please observe that not all credit
card companies charge in a similar way. Some may charge you an annual
fee for holding their card, others may have a higher interest rate or
charge a surcharge for shopping outside your home country, which is
disputable if you've merely used the Internet or your telephone to shop
in another country.
If you have any further questions, please do not hesitate to contact us at any time! You might want to take
a look at the Paypal website too: www.paypal.com
What about international orders?
We accept orders from all over the world. All orders are shipped in sturdy
packaging. We cannot ship to Post Office boxes; we must have a street address for
If your question is not answered here, please e-mail us. You'll receive an answer within 24 hours.